91直播

Social work grads share experiences from the frontline

January 5, 2021

Graduates of La 91直播鈥檚 Bachelor of Social Work program provide vital support in the fight against COVID-19.

Medical professionals have adopted an all-hands-on-deck approach to battle the coronavirus pandemic, and social workers have been right there on the frontline鈥攑roviding vital support for doctors, nurses, patients, and families in the fight against COVID-19.

The public at large traditionally has viewed social workers as advocates for vulnerable children. That understanding of the profession overlooks many of the crucial services social workers provide, like addiction and relationship counseling, housing and financial assistance, job training, and now, much-needed assistance to combat a pandemic.

As 2020 has shown, there is no such thing as a cookie-cutter, one-size-fits-all career in social work.

鈥淪ocial workers have the skills to help bridge differences and advocate for individual, family, and community well-being,鈥 said Janine Mariscotti, MSW, LCSW, assistant professor and graduate program director of social work at 91直播. 鈥淒uring this dual pandemic of COVID-19 and racism, social workers are at the forefront of addressing the issues and challenges of our time in a variety of settings.鈥

La 91直播 has furthered its commitment to positioning students for success in social work careers by introducing a new Master of Social Work (MSW) program. The program will be available in part- and full-time tracks, and qualifies graduates to become title-protected, professional social workers eligible to earn licensure across the country, where their services are needed now more than ever.

鈥淭hey are on the frontline working with people as they face the devastation COVID-19 brings to their families and their well-being,鈥 said Rosemary Barbera, Ph.D., associate professor, department chair, and undergraduate program director of social work at La 91直播. 鈥淭hey are helping families in a variety of settings using many different approaches.鈥

Graduates of La 91直播鈥檚 social work program recently shared their experiences from the frontline, where they are being asked to do whatever it takes to help fight COVID-19.

Photo of Julia HartmanJulia Hartman, 鈥10

Emergency department social worker

Good Samaritan Hospital, Los Angeles

鈥淲e鈥檙e seeing a lot more people in full cardiac arrest coming in and a lot of people are involved. Before, I鈥檇 stand back. Now, I鈥檓 right there asking, 鈥榃hat does the doctor need?鈥 I鈥檓 doing whatever I can, even if that means getting supplies or tying up gowns or scrubs for people. My immediate goal is looking for family. The moment (patients) are brought in, I鈥檓 running out to the ambulance trying to get the phone number that called 911, trying to figure out if they are family. I鈥檓 trying to get someone to the hospital as soon as possible, or talk to (the patient) if we have to intubate them. And with homeless individuals, sometimes you can鈥檛 track down family. The department of health will call me for contact tracing, asking 鈥楧o you know so and so? Do you have any information on them?鈥 and I鈥檒l tell them we have no idea who they are. They鈥檙e basically Jane Does.鈥

Photo of Emmannuella TheophileEmmanuella Theophile, 鈥13

Outpatient pediatric social worker

Albert Einstein Medical Center, Philadelphia

鈥淭here have been times when we鈥檝e been so short-staffed due to people being out sick or quarantining that I鈥檝e jumped into the front desk role to check patients in and out. I help put the patients in the treatment room and do the COVID screening. Working throughout COVID, you can鈥檛 just look at things like, 鈥業鈥檓 just a social worker, that鈥檚 my role.鈥 I believe strongly in learning as much as I can wherever I work, because you just never know where it will take you. Just look at what鈥檚 been required of (social workers) this year.鈥

Photo of Mary OleksiakMary Oleksiak, 鈥81

Outpatient oncology social worker

Abington Hospital Jefferson Health, Abington, Pa.

鈥淲e are trying to support both our immune-suppressed patients, who are very fearful of COVID, as well as our staff. I have been part of a proactive support team for staff. More than anyone, this has impacted the nurses because they鈥檙e the ones who have the most direct contact with patients. It鈥檚 been a stressful time for them and our radiation therapists, who also have direct contact. We make rounds on a weekly basis and let them know we鈥檙e here to help them support patients. We discuss how to talk to their kids about what they鈥檝e been dealing with, because kids have so many questions. We help them destress, with exercises either in the middle of their day or in the car on the way home before they walk in the house. That鈥檚 another stressful time because you鈥檙e worried about bringing germs home.鈥

Photo of Noheli TavaresNoheli Taveras, 鈥13

Social worker

Penn Presbyterian Medical Center, Philadelphia

鈥淚 called all the funeral homes in the city because I wanted to understand what the protocols were regarding COVID patients. Were they accepting COVID patients? Were they allowing funerals or viewings or anything of that sort? Was there an additional cost? Were they accepting COVID patients that were under the Medicaid grant? Families had so much to deal with already, how could they stay on top of this, too? So that loved ones knew what to do, I took all the information and sent it to everyone on staff, and to HUP (the Hospital of the University of Pennsylvania) and Pennsylvania Hospital, as well.鈥

Photo of Tori TumanVictoria (Tory) Tuman, 鈥13

Supervisor of behavioral health

Temple University Hospital Episcopal Campus, Philadelphia

鈥淚鈥檝e worn a lot of hats this year. It鈥檚 a mentality of 鈥榃hatever needs to get done, jump in to do it.鈥 We had iPads donated for our behavioral health patients. I used them to help facilitate family meetings and educate our staff on setting up things like Microsoft Teams and Zoom calls. I鈥檝e kind of become the IT department. We got new chairs for one room and I was in the loading dock moving the chairs around. I helped patients vote (in the November election). You鈥檙e everyone鈥檚 personal assistant, whether it鈥檚 the patients, the families, the doctors, or the nurses. We try to do it all for them.鈥

鈥擯atrick Berkery